PRESCRIPTIONS JUST GOT EASIER

Looking for the quickest and easiest way to manage prescriptions for you and your family? Simply use our mobile app to order your prescriptions and we will message you when ready. 

You can even get the latest pharmacy news plus receive reminders to order your refills and to take your medicines.

With the app you can:

  • Order refills.
  • Get automatic refill reminders.
  • Send and receive messages about your refills.
  • Set up medication dose reminders.
  • Manage prescription for multiple family members.
  • View contact information and services.

Download our mobile app

Download our Prescott Apothecary Pharmacy app, create a 4 digit pin code to start

App Store
Play Store

FAQ

Here is a list of are most asked questions, if you have a question for us feel free to get in touch or call in.

Once you download and open Prescott Apothecary Pharmacy mobile app for the first time, you will be asked to enter a 4-digit PIN to protect sensitive information. Please ALLOW the app to send Notifications, so we can send you refill reminders and messages about your scripts.

If you opt out of notifications, you will not receive alerts such as prescription ready for collection, repeat order reminders or other relevant messages from the pharmacy.

Press the REFILL PRESCRIPTION button on the opening screen, enter your PIN number and then press the + or New Order button. If it is your first time submitting a prescription order, you will be asked to enter your name, contact information and caregiver/doctor details. 

If you have a repeat prescription, you can elect to have a reminder sent to you the next time your repeat order is due.

Yes, the pharmacist must review the original prescription and stamp it before dispensing the medication. This is a regulatory requirement.
Once you submit the prescription order, a Thank You message appears stating the pharmacy has received your order.

Once the prescription is ready, we will send you a message that it is ready. For longer lead-time medications, we will send you a Processing order message.

Open the relevant order in the app and press the UPDATE button. Please modify the order and press save. We will get a notification that you have made a change to the order.
Yes, you can. Open the relevant order in the app and scroll down until you see Timeline view. Enter a message and press send. All messages from the pharmacy will be in the same Timeline view.
Please go to the SETTINGS icon (looks like a Gear icon) to Manage Patients. You can edit, add or remove patients from the app.  Then just order as you would for yourself.
When you try to enter an incorrect PIN, the app will state Incorrect PIN. Press RESET. Please contact us at the pharmacy and ask us to create a recovery code. Enter a new PIN and then enter the recovery code. Note this is time sensitive.

Download the Prescott Apothecary app onto your new phone. Once downloaded, please contact us at the pharmacy, and ask us to create a recovery code. Enter the code and a PIN number. All your patient, medication and reminder information will get downloaded to the app.

Yes, just open the Information button and press the phone number.
It is very secure. All patient and prescription information are encrypted in a fully walled off system.

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal law that required the creation of national standards to protect sensitive patient health information from being disclosed without a patient’s consent or knowledge. The mobile app and website are HIPAA compliant. 

Useful Links

Here is a selection of helpful links to relevant forms

Medical Cards / GP Visit Card for Over 70s
GP Visit Card Children under 6s
Long Term Illness Application Form
Medical Card Prescription Charge Refund Claim Form
Medical Card Application Form
Medical Card Change of Doctor
Drug payment Scheme Application Form

Please call us at 01 2883063 if you have any questions or to schedule a consultation.